Terms and Conditions – Together with Jo

1. Booking & Payment Terms

  • Payment methods accepted: Bank transfer and cash.

  • A 30% deposit is required to secure your booking. This deposit is non-refundable.

  • The remaining balance must be paid within the week of your wedding day.

  • For celebrant services, your documents will not be lodged until full payment has been received.

  • 5% GST is included in the total price, and an additional 5% GST will be applied to the final invoice amount.

2. Cancellations & Refund Policy

  • The deposit is non-refundable.

  • You are allowed to reschedule your wedding date twice without losing your deposit.

  • If you reschedule for the third time, your deposit will be forfeited.

  • To reschedule, you must notify Together with Jo at least one month in advance.

  • If you notify Together with Jo less than 10 days before your wedding date, 50% of your deposit will be deducted to reschedule.

  • If the celebrant/MC cancels (e.g., due to illness), a replacement will be provided or a refund issued.

3. Rescheduling

  • Clients must request date changes in writing.

  • Rescheduling is subject to availability and may incur an additional fee.

  • If the new date is unavailable, cancellation policies will apply.

4. Scope of Services

  • Services include: script writing, officiating, handling formalities, engaging guests, preparing and lodging documents.

  • Maximum service durations:

    • Celebrant: 1 - 1.5 hours

    • Wedding MC: 5 hours

    • Tea Ceremony: 3.5 hours

  • Additional fees apply for:

    • Extended service hours

    • Travel beyond included areas

    • Rehearsals and site checks

    • Reception MC bookings exceeding 5 hours (overtime charges apply per additional hour)

5. Media and Marketing Consent

  • Together with Jo is permitted to take photos and videos during your wedding and share them on social media and the website for marketing purposes.

  • If you do not consent, you must inform Together with Jo before your wedding day.

6. Accuracy of Information

  • You confirm that all details provided in the booking form are accurate and true.

  • If you realize any incorrect information, you must inform Together with Jo as soon as possible.

  • The details provided in the booking form will be used for lodging your marriage certificate in the government system.

  • If your marriage certificate contains incorrect information due to errors in your booking form, you are responsible for covering any correction fees.

7. Client Responsibilities

  • Providing accurate details (e.g., names, wedding date, venue).

  • Ensuring required permits or permissions for ceremonies.

  • Providing accurate event details, including venue location, start time, and any specific requirements.

  • If the event is outdoors, the client must have a suitable backup plan in case of bad weather.

  • The client must ensure that all legal and logistical requirements for the wedding ceremony are met before the event.

  • Informing of any special requests in advance.

8. Legal Obligations (for Celebrants)

  • The celebrant is responsible for ensuring all legal paperwork is completed, including the Notice of Intended Marriage (NOIM) in Australia.

  • Clients must provide required documents on time.

  • The celebrant cannot legally marry a couple if legal requirements are not met.

9. Travel & Accommodation

  • Travel is included only if your venue is in Bankstown or Cabramatta.

  • For venues outside these areas, a travel fee applies.

  • For weddings outside Sydney (interstate or regional):

    • Travel fees, including flights and accommodation, must be covered by the client.

    • You have the option to book travel and accommodation directly or reimburse Together with Jo for the arrangements.

10. Conduct & Professionalism

  • The celebrant/MC will act professionally at all times.

  • Clients and guests must treat the celebrant/MC with respect.

  • No harassment, abuse, or intoxicated behavior will be tolerated.

11. Force Majeure

  • Together with Jo is not liable for cancellations due to natural disasters, pandemics, or unforeseen circumstances.

  • Alternative arrangements will be discussed where possible.

12. Equipment Provision

  • Together with Jo can provide a speaker and microphone for up to 60 guests.

  • If your guest count exceeds 60, you must inform and discuss additional requirements with Together with Jo before the event.

  • If no discussion occurs, Together with Jo will attend without a speaker and microphone, assuming that the client or venue will provide the necessary equipment.

13. Collaboration with Other Vendors

  • Together with Jo can provide a list of recommended vendors, but is not responsible for their pricing or quality of work.

  • Together with Jo is only responsible for the Collab Package offered by Together with Jo.

  • For Collab Packages, Together with Jo will:

    • Ensure vendors show up and fulfill their required services.

    • Be in charge of connecting and coordinating all related vendors.

    • Oversee the execution of services according to the agreed scope.

14. Agreement By making a booking with Together with Jo, you acknowledge and agree to these terms and conditions.